Frustrated

So, when I downloaded the June 2013 magazine, the app crashed right when it finished the download, and when I pulled it up again, all previous purchases were no longer downloaded and refused to do so. At the advice of the app help page, I uninstalled the app, reinstalled it and then restored my purchases. It only restored 5 out of 12 magazines. I lost seven magazines and could not restore them - in fact, they were no longer even listed as purchased. I contacted Seventeen and they replied back that they were aware of the missing issues problem and were looking to fix it.
I dont know if any of the updates were supposed to help with that, but Ive never been able to restore the seven magazines I lost. I still use old magazines! The clothes might become out of date, but I still use the makeup tutorials and the hair sections and the exercises in the magazines! And I lost all of those!
Im ticked off to say the least. There was supposed to be a solution and there never was. I payed for those magazines! Thats money out the window! And, probably any chance of me getting a magazine off of this app again. Ill probably just get a paper subscription. That way, if I lose magazines, Ill at least be able to find them again.

madisonflute about Seventeen Magazine US